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These terms set out what you agree to when you open and use a hyp77 account — from how your wallet works with GCash and InstaPay, to what content is available and how we handle your records. Access to the platform depends on local law and is available only where permitted in your region.
By creating an account on hyp77, you enter into a binding agreement with us on every point set out here. These terms cover how your account is opened, verified and closed; how wallet balances move when you use GCash or InstaPay to fund your account; and what conduct is expected when you browse the catalog or join a live table session. They also describe the limits of our liability where platform content is supplied by third-party studios. We update these terms when our services change or when local regulatory requirements shift. The version shown in your account dashboard at the time you act is the version that applies to that action. Continuing to use the platform after a posted update means you accept the revised terms. If you disagree with a change, the correct step is to stop using the account and contact support before that update takes effect. These terms do not override rights you hold under applicable Philippines law. Where a local rule conflicts with a clause here, the local rule takes precedence to the extent required by that law. Availability of any feature depends on your region and whether local law permits it.
These terms apply to all actions taken inside your hyp77 account — from browsing the slot catalog to joining a Tongits Classic table or placing a sportsbook wager. Understanding what falls inside and outside this agreement helps you know exactly where your rights and obligations lie.
All login sessions, account creation steps and session activity on hyp77 fall under these terms. This includes access from any device — mobile or desktop — while you are signed in to your registered account in a permitted region.
Deposits and withdrawals processed through your account wallet — including those made via GCash or InstaPay — are governed here. The amounts, timing and verification steps shown in your account at the point of transaction are the operative details.
Game titles available in the lobby, live table sessions and sportsbook markets are subject to these terms for your use. Content availability may change; what is shown in the catalog at the time you browse is the current state.
Studio providers such as Habanero, PG Soft and Pragmatic Play supply game content under their own licensing arrangements. Their technical terms and mechanics are separate from this agreement; hyp77 is not liable for the internal rules of third-party game engines.
These terms are not only obligations — they also set out practical steps available to you. You can request a copy of the account activity we hold on your record. You can ask us to correct inaccurate details on your account profile. Where a transaction processed through GCash or InstaPay does not match your wallet history, you have the right to raise a dispute through our support channel and receive a written response. We keep transaction records in line with applicable retention rules, and the current log is visible inside your account dashboard after login. If you believe a term has been applied incorrectly to your account, you can put that in writing to our support team and we will review the relevant session or transaction record. Requesting account closure is also your right — the process is started from the account settings page, with full instructions shown there.
Your transaction history and session log are accessible in the account dashboard at any time after login. If a record appears incomplete or unclear, contact support with your account reference and the date range in question.
Name, contact number and linked e-wallet details can be updated through account settings. Some changes require identity verification before they take effect; the required steps are shown on the edit page.
If a wallet transaction via GCash or InstaPay does not reflect in your account correctly, submit the transaction reference through the support form. We will match it against our payment records and respond in writing.
Account closure is initiated from the settings page of your dashboard. Outstanding wallet balance must be withdrawn before closure completes; the instructions for that step are shown in the same flow.
If any part of these terms raises a question — a wallet dispute, a clause you want clarified, or a correction you need made to your account — there are three ways to reach us. Each channel is monitored for policy-related queries; include your account reference and the specific clause or transaction in question so we can respond precisely.
Open the chat icon from any page while you are logged in. State that your query relates to terms or account policy so it reaches the right team.
Send a written query including your account reference and the specific clause or transaction date to our support email address shown in the contact section of your account dashboard.
The Help Centre in your account lists common policy questions with structured answers. For issues not covered there, the escalation path to a human agent is shown at the bottom of each article.
Account security, data handling and cookie use are all governed by the obligations set out in these terms and our related privacy policy. Here is how each area works in practice so you know what to expect and where to look if something changes.
We retain your account records — including wallet transactions made via GCash or InstaPay — for as long as required by applicable regulations. The retention period for your specific account type is stated in the privacy policy linked from your dashboard settings.
Cookies are used to keep your session active and to remember your catalog position between visits. The cookie preference panel is accessible from the footer of every page; you can adjust non-essential cookies at any time without losing your account access.
Your account is protected by login credentials you set at registration. We recommend reviewing linked e-wallet connections — including your GCash or InstaPay link — through account settings periodically. If you notice an unrecognised session, the security section of your dashboard has a sign-out-all-devices option.
If you want to request a change to how we handle your data, or if you believe a clause here does not align with applicable Philippines law, put your request in writing to our support team. We will respond with the applicable policy position and next steps.
These answers address the questions we hear most often about the hyp77 Terms & Conditions — covering account obligations, wallet rules, data access and how to challenge something you disagree with.
Yes. Any transaction you process through your account wallet — including GCash and InstaPay deposits or withdrawals — is covered by these terms. The specific amounts and verification steps shown in your account at the time of the transaction are the operative details for that action.
If we post a change and you do not agree with it, you should stop using the account and contact support before the update takes effect. Continuing to use the platform after the update is posted is treated as acceptance of the revised terms.
Your transaction log and session history are visible in the account dashboard after login. If you need a formal copy for a specific date range, contact our support team with your account reference and the dates required; we will provide the records we hold.
Account details can be edited through the settings page of your dashboard. Some changes — particularly to linked e-wallet details like your GCash number — require identity verification before they are saved. The exact steps are shown in the edit flow.
Studios such as Habanero and PG Soft supply game content to the lobby under their own technical arrangements. These terms govern your use of the hyp77 platform; the internal mechanics of individual game engines are the responsibility of the respective studio and are separate from this agreement.
Put your concern in writing through live chat or the support email shown in your account dashboard. Include your account reference, the relevant clause number and the transaction or session date. We will review the record and respond with our position in writing.